State Farm® Insurance Agent Brian West

"Excellent service, professional and quick in replacing my vehicle on my policy."

"Excellent customer service !! Kirra was incredibly kind and helpful throughout the whole process. She spoke very clearly and explained everything accurately, which made everything very easy to understand. She took the time to answer all of my questions and made me feel very comfortable and confident with my auto insurance setup. Thank you, Kirra! 👍🙂"

"Brian West Agent @ State Farm Insurance has great Account Representatives in the office on Dairy Rd. I purchased an auto policy from account representative Kirra Overton, She was personable, patient & knowledgeable and really liked working at the agency. Brittany Whitmore also took care of my needs when Kirra was unavailable to answer my question on a separate call. She also had same attributes. Congratulations on great employee's Brian!"

"Mr. Zack is a very nice person and he is good at what He does. He helped me make the right choices and I appreciate His great Leadership Style and Work Ethic too! … Sincerely from … (Reese H.)"

"Kirra Overton was professional and diligent.She helped me save over $60 a month. I will definitely recommend her to all my friends"

"Fast, Effective and Efficient!"

"Fraser was absolutely amazing. I could not have asked for a better experience. Extremely happy with the car insurance quote. I was happy to cancel with Progressive and switch to State Farm. I highly recommend Fraser. He saved me hundreds of dollars."

"Dealing w Kirra at State Farm has been a complete joy. Very easy and very knowledgeable. So far I highly recommend."

"VERY PROFESSIONL AGENGY, HELFUL! I RECOMMEND."

"Needed updated insurance cards as app wasn't updated. Had email within minutes."

"Please understand that this company actually cares...Kirra Overton helped me out...I can't stand Progressive Insurance (SNAP SHOT IS A SCAM) and customer service is a joke...she helped me deal with their incompetence...please get your insurance from this company if you have any problems with your current insurance company!!!"

"Patricia Bachman She had to take over from another agent to complete the process of getting a final quote for a new home owner insurance. Completed I record time with a substantial reduction in price."

"I've had State farm for a while every time I call they are very friendly and very helpful Today I had to cancel my insurance due to a car accident and I don't have the car anymore And Alex Voteau Customer Service Representative Was my representative today and once again she was friendly and very helpful When I do get a car I would really like to go back to State farm the staff is very friendly and helpful like I said and the rates are reasonable Keep up the good work"

"Needed renters' insurance for my two sons, who decided to live together off at university. Kirra was amazing, as always. She walked them through the process and patiently managed their inexperience in these adulting matters. I have never had a less-than-stellar customer service experience in this office."

"Brian was always on the other end of the phone to answer questions and explain things I needed answers to. Thank you for all your help."

"Wonderful staff and contracts agreements are very fair !"

"I had a great experience with Shelby at Brian West State Farm Insurance Agent. She was extremely friendly, polite, and very responsive. Anytime I had a question, she got back to me quickly and made the whole process smooth and easy. It’s clear she really cares about helping customers and making sure everything is handled efficiently. Highly recommend working with Shelby!"

"My recent interactions with Brittney over the phone have been a pleasant experience. Through the past years I have called and visited your office and been unimpressed with the folks I have had to deal with, just people doing their job. Brittney has been pleasant, helpful and thorough. Your office would be well served to find additional employees of her caliber."

"Switching to State Farm was a no-brainer. Kirra just saved me $300 on my car insurance. You can believe when my homeowners policy comes due, I'll be checking with them again."

"Brandon and Viviana are a pleasure to talk with. Both very knowledgeable about home owners and auto insurance. I was asking them both many questions and they were very patient with me. Very pleased that I called them and they were able to save me some money."

"I would like to acknowledge Britney Whitmore for her excellent service (And excellent advice about patience..be careful what you ask for!) Britney addressed my vehicle insurance requests sufficiently; I am very grateful for her help. Davidtrevino"

"Very good staff, Fraser. He was helpful and polite and very very efficient. I highly recommend him and this office."

"My phone keeps saying Brian West is calling me, I told you to take me off of your call list, and blocked the number because I have been contacted 7 different times since no longer having the vehicle that was previously insured with your location. I have paid everything in full. You are just trying to get me back as a member but I am good. Please leave me alone. If I change my mind I will show up in person."

"The staff at Brian West Statefarm insurance is top-notch!!!"

"I am so pleased with the quote I received from Kirra. She made my switch to State Farm seamless."