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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Elijah Vega

December 11, 2025

5  out of  5
rating by Elijah Vega
"Want to say Thank you to ADAM G, he had my information saved for months till my previous policy was over. It was simple, fast and effective. Thank you :)"
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Gail Duquette

December 10, 2025

5  out of  5
rating by Gail Duquette
"We got a call from Kirra and she did a wonderful job getting us auto insurance and saved us $500.00. She was very informative and friendly! We give her a 10stars"
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T J

December 8, 2025

5  out of  5
rating by T J
"Brandon Hare saved me alot of money on my new auto policy and I'm so grateful for that! Thank you. Very Respectfully, Tiffany Hash"
We responded:
"T J, Thank you for the review! And, for your business! Brian"
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Marjorie

December 8, 2025

5  out of  5
rating by Marjorie
"I have been a State Farm customer for over 30 years. With the increasing cost of auto, home, flood and hurricane insurance it was time to a critical look at costs and exactly check what coverage I had and what changes may be changed to save money while keeping the protection I would be comfortable with. I had an insurance review scheduled with Angela and she went over all my auto coverage line by line, making suggestions along the way. It was a common sense approach without any pressure whatsoever so ever, I learned a few things as well. I don’t know why I avoided the review so long. I saved money along the way. Thanks so much."
We responded:
"Marjorie, thank you for your kind words. Yes, Angela is very knowledgeable and helpful. Thank you for your business! Brian"
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Lucas Karabel

December 8, 2025

5  out of  5
rating by Lucas Karabel
"⭐️⭐️⭐️⭐️⭐️ Review for Katie The Insurance Sorceress Supreme In the vast and perilous realm of Car Insurance where goblins of hidden fees lurk and dragons of skyrocketing premiums hoard their gold there emerged a powerful guide: Katie, the representative of Legendary Deals. My father and I embarked on a quest to find the Best Possible Coverage, armed with nothing but confusion, dwindling patience, and a faint hope the gods hadn’t abandoned us. Katie stepped in like a seasoned party cleric: calm, wise, and apparently immune to the dreaded Insurance Jargon Poisoning. With the flick of a quill and the grace of a level-20 negotiator, she navigated us through the treacherous forests of deductibles, sidestepped traps set by mischievous policy imps, and uncovered offers so good you’d swear they were enchanted. By the end of the adventure, we emerged victorious with a deal worthy of a royal treasury and Katie remained unfazed, as though saving travelers from financial peril was just her daily side quest. If you seeking help from someone who’s quick, clever, and downright magical, Katie is the companion you want in your adventuring party. May her quotes be ever in your favor, and may her customer service rolls forever land on natural 20s."
We responded:
"Lucas, wow - you should be a fiction writer. I enjoyed your well written review. Thank you for taking the time to do that! Yes, Katie is a true asset and we are fortunate to have her. Thank you for your business! Brian"
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Suzanne Crum

December 4, 2025

5  out of  5
rating by Suzanne Crum
"I no longer do a lot of driving and felt I was paying way to much for insurance. I took the on line questionnaire and within a day I had a phone call and a quote from Fraser MacKinlay I couldn't pass up and for the same amount of coverage. It was a pleasure talking to Fraser, he was very helpful and I would highly recommend him!"
We responded:
"Thank you Suzanne! We appreciate your business! Brian"
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rand quadrozzi

December 4, 2025

5  out of  5
rating by rand quadrozzi
"I Have 3 policies with them for years and everyone has always been very helpful and professional."
We responded:
"Rand, We appreciate you! Thank you for your kind words. Brian"
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MichiLee

December 3, 2025

5  out of  5
rating by MichiLee
"I’m so glad I decided to choose State Farm they are the best and have the best quotes! I want to thank Fraser MacKinlay for saving me money and making sure I got the best rates! It was such a pleasure talking with him keep up the great work! Thanks once again!"
We responded:
"MichiLee, Thank you for taking the time to write this review, We appreciate your business and kind words!"
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Roland Lussier

December 3, 2025

5  out of  5
rating by Roland Lussier
"I generally work with Fraser for any insurance needs that arise. He does a great job. He is very responsive."
We responded:
"Roland, Thank you for writing this review. Yes, Fraser is the man.....but, lets keep that to ourselves....we wouldn't want it going to his head! Brian"
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Shamir Mahmud Official

December 2, 2025

5  out of  5
rating by Shamir Mahmud Official
"Have been with Brian West and his team for over the past few months, and I can definitely say they are the best. Especially, Angela is the best and she guides you through all the benefits and policies, which make your life so much easier!"
We responded:
"Shamir, Thank you for your compliments. We appreciate your business!"
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Lynn Gustofson

November 26, 2025

5  out of  5
rating by Lynn Gustofson
"I recently worked with Frasier McKinlry at State Farm getting insurance on our golf cart and the experience was excellent from start to finish. He was very knowledgeable and helpful throughout the process explaining our options clearly. We appreciate his professionalism and highly recommend him! Tom & Lynn Gustofson"
We responded:
"Lynn, Thank you for your kind words! We appreciate your business! Brian"
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Lois Edge

November 21, 2025

5  out of  5
rating by Lois Edge
"I inquisitively completed an online questionnaire to see if there were any Auto Insurance opportunities for a couple retirees who don't do a lot of driving. It has slipped my mind until I was taken by surprise with a call from Fraser MacKinlay representing State Farm. I was impressed with Fraser's friendly introduction and immediate assistance in finding us a MUCH better rate than we had if renewing with our long-time carrier, and for the same amount of coverage. The savings we will experience are almost equal to our annual Brevard Co. Property taxes. We are so pleased and look forward to having contact with a local agent."
We responded:
"Lois, Thank you for taking the time to write this review. Im so glad we were able to assist you and help d=save you some money. We appreciate your business! Brian"
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Alexandra Pearson

November 10, 2025

5  out of  5
rating by Alexandra Pearson
"Vivianna Mobley was so helpful and kind, she made things very easy and answered all my questions quickly! This girl was fast and she stayed on the phone with me until I got everything I needed. I wish every insurance call I make goes as smoothly as that one."
We responded:
"Alexandra, Thank you for your kind words. Yes, Vivianna is very good! And fast! Brian"
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Amy Luley

November 3, 2025

5  out of  5
rating by Amy Luley
"Kiara,was great she handled everything quickly and very professional. I am happy with my rates for our 3 cars."
We responded:
"Amy, thank you for your kind words and for your business!"
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George De La Campa

November 3, 2025

5  out of  5
rating by George De La Campa
"Brandon was very helpful. And I am entirely satisfied with his service."
We responded:
"George, Thank you for your compliments. Yes, Brandon is a true asset! Thank you for your business! Brian"
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RedRyder321

October 22, 2025

5  out of  5
rating by RedRyder321
"Viviana is awesome definitely helped me out in a bind was a progressive customer for 8 yrs thanks to Viviana I’m now in the State Farm family thank you sincerely for everything"
We responded:
"RedRyder321, Thank you for the compliments. Yes, Viv is quite handy with the steel if you know what i mean, not just any geek off the street. She's definitely a regulator. Brian. PS: Thank you for your business!"
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Robert Reed

October 16, 2025

5  out of  5
rating by Robert Reed
"I needed to switch my insurance company, I've always liked State Farm (my parents had it for as long as I could remember) and Frazier MacKinlay called me up on a phone call I requested in a timely manner. He was super knowledgeable and nice when we were talking about my policy. He even saved me some money because I didn't need any part of the car insurance. He was really flexible with the start date I wanted. Thanks a lot, Frazier, for your help."
We responded:
"Robert, Thank you for your review and for your business! Brian"
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Andrew Ness

October 16, 2025

5  out of  5
rating by Andrew Ness
"Superb experience! Huge thanks to Shelby who made my inquiry easy and straightforward. We had a resolution to our issue within a very short period of time. Lovely phone conversation too - great office to work with!"
We responded:
"Andrew, thank you for taking the time to give Shelby and the office a good review. We greatly appreciate you and your business! Brian"
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Amy Martini

October 9, 2025

5  out of  5
rating by Amy Martini
"This agency is super professional! 😁 Maverick has helped me a few times now. He has been friendly, knowledgeable, and helpful each time I've called."
We responded:
"Amy, thank you for taking the time to give Maverick some feedback and compliments. Maverick is definitely a true asset to the agency and we are very fortunate to have him here! Brian"
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Ilya Baimetov

October 8, 2025

5  out of  5
rating by Ilya Baimetov
"Fraser insured my new car literally in 15 minutes - great job !"
We responded:
"Ilya, thank you for your kind words! Brian"
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Michele Clevenger

October 7, 2025

5  out of  5
rating by Michele Clevenger
"Spoke with Brandon today and he helped me with auto payments and setting up a different payment credit card and Docusign’s and he was so patient and let me work through all of it while he was on the phone with me. He answered a lot of questions regarding other matters as well I have had good experiences every time I have called…with Kailee and Maverick too! Thank you all so much. What took me so long to change to State Farm?!?"
We responded:
"Michele, Glad we are meeting your expectations. I am so fortunate to have great employees. Brian PS: Thank you for your business!"
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Brad eric Thompson

October 3, 2025

5  out of  5
rating by Brad eric Thompson
"KATIE Went above and beyond to help me with my needs. I couldn't be more happy with her expertise and professionalism. State Farm is luck to have such a knowledgeable team member. Step aside Jake. Katie is going places. Respectfully, Brad Brad form Titusville"
We responded:
"Brad, thank you for your business! Yes, Katie could kick Jakes butt anytime. Brian"
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David Bidwell

September 29, 2025

5  out of  5
rating by David Bidwell
"I had some insurance questions about my policy I talked with Brandon, who explained and helped me very much. He is very good at his job and is an asset to the company. THANK YOU VERY MUCH FOR YOUR HELP"
We responded:
"David, Thanks for taking the time to write this review. We, love Max as well. Thanks for allowing us to be your Insurance Agent! Brian"
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Kevin Ryniewicz

September 29, 2025

5  out of  5
rating by Kevin Ryniewicz
"I have been with Brian West's State Farm for 3 years. They have always been there to answer questions and take care of needs. Great company to work with."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Michael Williams

September 26, 2025

5  out of  5
rating by Michael Williams
"I would recommend State Farm insurance, I got a lower rate and Adam West was very helpful… Thank you…"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"