State Farm® Insurance Agent Brian West

"Kiera was amazing!!! She helped us save so much money and even more a friendship Thank You for everything!! We highly recommend Kirra!!"

"I spent close to an hour over the phone with Maverick, ironing out policy changes for our 3 vehicles. Maverick was so patient with me; answering my numerous questions and walking me through documents via text messages and e mails. I feel very good about what we accomplished."

"They have met all of my auto insurance needs and even corrected a clerical error made by a previous account. Brandon was very knowledgeable and made it easy understand."

"I had hail damage and Brandon quickly took care of me to get me an estimate which turned out to be a total loss and readily. Alex got the claim moving along."

"When I switched to State Farm for auto coverage in Brevard a few years ago, I got lucky when I discovered Brian West's office. Their great service and good pricing made it easy, and just as importantly, whenever I have a question, they seem to jump to get the phone on the first ring. Having homes and cars in 2 states with very different ways of doing things used to be a challenge, but no more. I don't see any reason to look elsewhere for coverage for my Florida needs. Shelby and Brandon especially (and a few others) have consistently given me clear, concise explanations and it makes decisions simple and a pleasure. I only wish I wasn't forced to buy condo insurance from state-run Citizens -- if State Farm ever returns to writing Florida condo policies, my first call will definitely be to this office!"

"My mom and I have been with Brain West for years and it is a company that I can say is honest and reliable. Brandon Hare has always went above and beyond when discussing any concerns I have had. It is truly a company that I can recommend!"

"I’ve had a great experience with Brandon, Kailee and their team. They truly offer personalized service—always taking the time to understand my needs and explain my options in plain language. Their pricing is very competitive, and I appreciate that they work to make sure I’m getting the best value for my coverage. The staff is friendly, professional, and easy to reach, whether I call, email, or stop by the office. It’s clear they genuinely care about their clients, and that personal touch makes all the difference. Highly recommend this agency to anyone looking for reliable insurance with great customer care!"

"Brandon provided excellent customer service helping me figure out my bill since the upgrade. He was very nice and friendly to work with! All the staff here are great!"

"Fantastic service! So glad to be back with State Farm auto coverage!"

"Very good and helpful 👍!"

"I want to thank the wonderful staff and especially Che for reaching out to me regarding my home insurance policy. I really would have made a huge big mistake. Thank you for looking out helping me get the best policy possible. Thank you once again."

"I talked to a very pleasant young lady named Kira. I had requested a quote online and I'm glad she was persistent but not annoying in getting the information to me. She called one day when I happened to have the time to talk to her and I did answer the phone and she was so nice to answer every question I had especially concerning uninsured motorist coverage as I didn't understand what it was and how it worked. She assured me that many people don't understand what it is and how it works and what it's for and she was very very good. She compared apples to apples with my current policy to the State Farm policy I was considering. She delivered all the documents she promised in the timeframe she promised and I now have State Farm coverage for my car at a much lower rate than what I was previously paying with another company. If you have insurance needs I would recommend Kira to anyone."

"I needed a new insurance card on a Friday at 4:50 for the purchase of a new vehicle. Brandon quickly handled my request and I was on my way! Thanks for saving the day Brandon!"

"I had homeowners insurance with Brian West, with two homes over a 4 1/2 year span. Both policies were with citizens. My home is on the water so I required extra flood insurance, I purchased flood insurance on time, Brian West office never contacted me, what they did was completely cancel my homeowners policy with my loan PennyMac, the only way I found out that was through a snail mail from Penny Mac. When I reached out to Brian West, the office was confused for about 30 minutes and then called me back telling me that you never sent information about the flood, so we cancelled you, yet we’re not gonna talk to you, when I was setting up the flood insurance, I had a receptionist sent over the information to Monique about my homeowners policy prior to my flood insurance canceling. They knew l was working with another agent to purchase another flood insurance policy. Nothing lapsed with flood insurance. Because the policy was cancelled and processed the cancellation for Citizens. I had to get a four-point inspection and mitigation report all over again plus my premium went up almost $1800 per year, All because of Brian West. Nothing changed in my home and I never file claims. I use Monique from Florida flood insurance, she processed my flood application which she did because, l signed all the contracts and received proof. The reason that my homeowners policy was because Brian West Office is so lazy and incompetent about doing their job. It was extremely unprofessional and exhausting to deal with. I always answer my phone, I can’t in the life of me understand what they were thinking when they canceled me without calling me, nothing lapsed! Nobody will take me except for citizens, but I found a new agent to sell me homeowners insurance. Please stay away from office!"

"They were able to save me money on my car insurance. Significantly cheaper than my previous insurer. Office staff is also great to work with."

"Can’t say enough great things about our latest interactions with Brian West’s team at State Farm. Kirra Overton went above and beyond to answer all our questions (we had a lot!) and get us all the info and documents we needed for our vehicle coverage. Thank you!"

"Vivianna Mobley was truly a class act. Extremely professional and helped me switch my car insurance over with ZERO concerns!! So, happy to have the same coverage, but much cheaper!!"

"I cannot say enough good things about the great folks at State Farm Brian West. In particular, both Fraser MacKinlay and Brandon Hare have helped me immensely over the years. They are friendly and professional. They have been helpful with both my homeowners policy and car policy. I get fast response to my emails and they follow up in a timely manner. Highly recommend!!!"

"Great experience with Brandon at State Farm. He went above and beyond to help me."

"Great service by the Brian West team. I've been with them for many years and when money was getting tight for the family ANGELA came to the rescue helped us( my wife and I) keep our whole life policies and get our monthly bill down. We had to sacrifice some coverage but overall happy with the coverage! She also helped us tap into our dividends to help pay a premium! Way to go!!"

"Kailee West was so kind and helpful when adding new insurance and adjusting current insurance! I love working with State Farm and this location."

"Amazing service! Kailee West Was very easy and efficient to work with!"

"Brandon does a great job with Brian West. He has helped us a number of times to look at the best coverage for our vehicles as well as homeowners. Thanks Brandon"

"Met with Angela. Inspiring and good explanation"

"I’m very impressed with the courteous, conscientious and knowledgeable service I received from Angela today. She did a thorough and complete check of our policies and coverages, explaining in great, easy to understand detail the various options available to suit our needs perfectly. Very pleased with Angela’s Thank you Angela and all at Brian West State Farm!"