State Farm® Insurance Agent Brian West
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tracy Brownfield
March 2, 2026
"My recent interactions with Brittney over the phone have been a pleasant experience. Through the past years I have called and visited your office and been unimpressed with the folks I have had to deal with, just people doing their job. Brittney has been pleasant, helpful and thorough. Your office would be well served to find additional employees of her caliber."
Martha Rigby
February 25, 2026
"Switching to State Farm was a no-brainer. Kirra just saved me $300 on my car insurance. You can believe when my homeowners policy comes due, I'll be checking with them again."
Sandy Elmore
February 25, 2026
"Brandon and Viviana are a pleasure to talk with. Both very knowledgeable about home owners and auto insurance. I was asking them both many questions and they were very patient with me. Very pleased that I called them and they were able to save me some money."
Dave Trevino
February 24, 2026
"I would like to acknowledge Britney Whitmore for her excellent service (And excellent advice about patience..be careful what you ask for!) Britney addressed my vehicle insurance requests sufficiently; I am very grateful for her help. Davidtrevino"
"Dave, thank you for your kind words. Britney is a great asset to the team. Brian"
Lillian. Truscio
February 23, 2026
"Very good staff, Fraser. He was helpful and polite and very very efficient. I highly recommend him and this office."
"Lillian, Thank you for taking the time to write this review. Yes, Fraser is a keeper! Thank you for your business!"
Breanna Crisafulli
February 21, 2026
"My phone keeps saying Brian West is calling me, I told you to take me off of your call list, and blocked the number because I have been contacted 7 different times since no longer having the vehicle that was previously insured with your location. I have paid everything in full. You are just trying to get me back as a member but I am good. Please leave me alone. If I change my mind I will show up in person."
"Breanna, i am sorry that we contacted you that much. I will make sure you are removed from our system. Sorry for the inconvenience. Brian"
J.F. H
February 11, 2026
"The staff at Brian West Statefarm insurance is top-notch!!!"
"JFH. Thank you for your kind words and for taking the time to review our office! It is greatly appreciated. Thank you for your business!"
Ellen Fischkelta
February 9, 2026
"I am so pleased with the quote I received from Kirra. She made my switch to State Farm seamless."
"Ellen, thank you for your review. Yes, Kirra is a wonderful person and great team member her at our agency. Thank you for your business! Brian"
Mike Stiens
February 9, 2026
"Vivianna was very polite and helpful with my process"
"Mike, thank you for your review. Vivianna is a great asset to our company. We love her. Thank you for your business! Brian"
Marla D'Amico Barboza
February 5, 2026
"Just renewed my auto insurance with StateFarm and I have to say, Fraser made it virtually painless! It was quick and convenient. The price was very good and he responded to every request I made quickly and efficiently. I usually shop around when it comes time to renew and this has not been my experience! It was a very pleasant surprise. Now I’m saving money and I can check auto insurance of my to-do list! Thanks, Fraser and thank you StateFarm."
"Marla, what a nice review. Thank you for taking the time to write it. Hopefully, we continue to wow you with great value and excellent service so "shopping around for new insurance" is never on your to do list again! lol. Thank you for your business! Brian."
Ravindra Shah
January 31, 2026
"I have been with this agency for a long time. The office manager, Paula Rogulski, is always on top of everything. If she promises something to you, you can take it to the bank. She always keeps you abreast of everything. If you are looking for a State Farm agency, you have arrived!"
"Thank you Mr. Ravi. We appreciate you greatly. Brian"
Donald Loncosky,Sr.
January 29, 2026
"Brandon Hare was exceptional as he explained to my wife our home owner insurance policy options. Thank you."
"Donald, thank you for recognizing Brandon. He is a valued team member and does great work for our clients. Thank you for recognizing that. Brian"
Reynold Palmer
January 28, 2026
"Fraser Mackinlay was very professional, very courteous. & Answered all my questions."
"Reynold, thanks for the kind words! Fraser is the man! Thank you for your business!"
Robert Bowin
January 27, 2026
"My Thanks to Britney for the quick response to my questions."
"Robert, thank you for taking the time to write this review. Britney is a valuable asset to our team and is always ready to serve with a smile and a quick response for customers. Thank you for your business! Brian"
Ellen Harris
January 7, 2026
"Frasier was a wonderful State Farm Rep. I was sweating my Geico Renewal tgat I had just gotten..dear lord what was I gonna do it was outrageous. I had previously been shopping Insurance and had a previous text from Frasier...I never delete any thing...so glad I contacted him with 2 days left till my renewal...he was very professional and understanding...I didnt have to drive down to Melbourne from Merritt Island..we were able to do it over the phone and e-documents..I so appreciated that as i dont care to drive in unfamiliar areas....it saved me so much money and stress....what a blessing. I will definitely recommend him to anyone needing Auto Insurance."
"Ellen, thank you for taking the time to write this review. Glad we were able to win you over. While State farm isn't always the cheapest, i do think we are the best when you need us the most. Thank you for your business! Brian"
Rita Green
December 30, 2025
"I had an excellent experience working with State Farm Insurance Agent Angela Boynton. She was professional, knowledgeable, and took the time to understand my needs when adding an additional vehicle to my policy. Angela helped me find the right coverage at a great value and explained everything clearly. I truly appreciate her outstanding customer service and would highly recommend her to anyone looking for reliable insurance support."
"Rita, thank you for taking the time to write this review. Angela is a fantastic resource and is very knowledgeable. We appreciate your business! Thanks again for your kind words. Brian"
Elijah Vega
December 11, 2025
"Want to say Thank you to ADAM G, he had my information saved for months till my previous policy was over. It was simple, fast and effective. Thank you :)"
"Elijah, thank you for taking the time to write this review. Adam is very organized and is a wonderful addition to the team. Thank you for helping me recognize him! We appreciate your business! Brian"
Gail Duquette
December 10, 2025
"We got a call from Kirra and she did a wonderful job getting us auto insurance and saved us $500.00. She was very informative and friendly! We give her a 10stars"
"Gail, thank you for taking the time to recognize Kirra. She is a wonderful team member! We appreciate your business! Brian"
T J
December 8, 2025
"Brandon Hare saved me alot of money on my new auto policy and I'm so grateful for that! Thank you. Very Respectfully, Tiffany Hash"
"T J, Thank you for the review! And, for your business! Brian"
Marjorie
December 8, 2025
"I have been a State Farm customer for over 30 years. With the increasing cost of auto, home, flood and hurricane insurance it was time to a critical look at costs and exactly check what coverage I had and what changes may be changed to save money while keeping the protection I would be comfortable with. I had an insurance review scheduled with Angela and she went over all my auto coverage line by line, making suggestions along the way. It was a common sense approach without any pressure whatsoever so ever, I learned a few things as well. I don’t know why I avoided the review so long. I saved money along the way. Thanks so much."
"Marjorie, thank you for your kind words. Yes, Angela is very knowledgeable and helpful. Thank you for your business! Brian"
Lucas Karabel
December 8, 2025
"⭐️⭐️⭐️⭐️⭐️ Review for Katie The Insurance Sorceress Supreme In the vast and perilous realm of Car Insurance where goblins of hidden fees lurk and dragons of skyrocketing premiums hoard their gold there emerged a powerful guide: Katie, the representative of Legendary Deals. My father and I embarked on a quest to find the Best Possible Coverage, armed with nothing but confusion, dwindling patience, and a faint hope the gods hadn’t abandoned us. Katie stepped in like a seasoned party cleric: calm, wise, and apparently immune to the dreaded Insurance Jargon Poisoning. With the flick of a quill and the grace of a level-20 negotiator, she navigated us through the treacherous forests of deductibles, sidestepped traps set by mischievous policy imps, and uncovered offers so good you’d swear they were enchanted. By the end of the adventure, we emerged victorious with a deal worthy of a royal treasury and Katie remained unfazed, as though saving travelers from financial peril was just her daily side quest. If you seeking help from someone who’s quick, clever, and downright magical, Katie is the companion you want in your adventuring party. May her quotes be ever in your favor, and may her customer service rolls forever land on natural 20s."
"Lucas, wow - you should be a fiction writer. I enjoyed your well written review. Thank you for taking the time to do that! Yes, Katie is a true asset and we are fortunate to have her. Thank you for your business! Brian"
Suzanne Crum
December 4, 2025
"I no longer do a lot of driving and felt I was paying way to much for insurance. I took the on line questionnaire and within a day I had a phone call and a quote from Fraser MacKinlay I couldn't pass up and for the same amount of coverage. It was a pleasure talking to Fraser, he was very helpful and I would highly recommend him!"
"Thank you Suzanne! We appreciate your business! Brian"
rand quadrozzi
December 4, 2025
"I Have 3 policies with them for years and everyone has always been very helpful and professional."
"Rand, We appreciate you! Thank you for your kind words. Brian"
MichiLee
December 3, 2025
"I’m so glad I decided to choose State Farm they are the best and have the best quotes! I want to thank Fraser MacKinlay for saving me money and making sure I got the best rates! It was such a pleasure talking with him keep up the great work! Thanks once again!"
"MichiLee, Thank you for taking the time to write this review, We appreciate your business and kind words!"
Roland Lussier
December 3, 2025
"I generally work with Fraser for any insurance needs that arise. He does a great job. He is very responsive."
"Roland, Thank you for writing this review. Yes, Fraser is the man.....but, lets keep that to ourselves....we wouldn't want it going to his head! Brian"