State Farm® Insurance Agent Brian West

"I needed to switch my insurance company, I've always liked State Farm (my parents had it for as long as I could remember) and Frazier MacKinlay called me up on a phone call I requested in a timely manner. He was super knowledgeable and nice when we were talking about my policy. He even saved me some money because I didn't need any part of the car insurance. He was really flexible with the start date I wanted. Thanks a lot, Frazier, for your help."

"Superb experience! Huge thanks to Shelby who made my inquiry easy and straightforward. We had a resolution to our issue within a very short period of time. Lovely phone conversation too - great office to work with!"

"This agency is super professional! 😁 Maverick has helped me a few times now. He has been friendly, knowledgeable, and helpful each time I've called."

"Fraser insured my new car literally in 15 minutes - great job !"

"Spoke with Brandon today and he helped me with auto payments and setting up a different payment credit card and Docusign’s and he was so patient and let me work through all of it while he was on the phone with me. He answered a lot of questions regarding other matters as well I have had good experiences every time I have called…with Kailee and Maverick too! Thank you all so much. What took me so long to change to State Farm?!?"

"KATIE Went above and beyond to help me with my needs. I couldn't be more happy with her expertise and professionalism. State Farm is luck to have such a knowledgeable team member. Step aside Jake. Katie is going places. Respectfully, Brad Brad form Titusville"

"I had some insurance questions about my policy I talked with Brandon, who explained and helped me very much. He is very good at his job and is an asset to the company. THANK YOU VERY MUCH FOR YOUR HELP"

"I have been with Brian West's State Farm for 3 years. They have always been there to answer questions and take care of needs. Great company to work with."

"I would recommend State Farm insurance, I got a lower rate and Adam West was very helpful… Thank you…"

"Paula & Brandon are terrific! Brian always has the best & brightest team members! I used to go to Paula ( office manager) for everything & I know she’s got a full plate & so busy! Brandon helped me with my last policy & he was fantastic! He was kind, thoughtful & knowledgable. I have ALL my very Important INSURANCE with them! All MY LIFE insurance , MY Godchildren’s Life insurance policies (btw the most important thing they still have after 26 years of gifts! )😂 My DISABILITY POLICY ( which saved my life!), My HOMEOWNERS, Renters, AUTO , oh AND my HOSPITAL INCOME that I’ll never go without because I’m a clutz! So convenient! Any time I need a loan on my LIFE insurance, a check is waiting same day! If you’re looking for a terrific agent that really cares & can take care of ALL your INSURANCE needs look no further than BRIAN WEST’s STATE FARM office!! Thanks for everything through the many years! I truly appreciate you all & thank you to Brandon! It was a pleasure working with you!"

"Kiera was amazing!!! She helped us save so much money and even more a friendship Thank You for everything!! We highly recommend Kirra!!"

"I spent close to an hour over the phone with Maverick, ironing out policy changes for our 3 vehicles. Maverick was so patient with me; answering my numerous questions and walking me through documents via text messages and e mails. I feel very good about what we accomplished."

"They have met all of my auto insurance needs and even corrected a clerical error made by a previous account. Brandon was very knowledgeable and made it easy understand."

"I had hail damage and Brandon quickly took care of me to get me an estimate which turned out to be a total loss and readily. Alex got the claim moving along."

"When I switched to State Farm for auto coverage in Brevard a few years ago, I got lucky when I discovered Brian West's office. Their great service and good pricing made it easy, and just as importantly, whenever I have a question, they seem to jump to get the phone on the first ring. Having homes and cars in 2 states with very different ways of doing things used to be a challenge, but no more. I don't see any reason to look elsewhere for coverage for my Florida needs. Shelby and Brandon especially (and a few others) have consistently given me clear, concise explanations and it makes decisions simple and a pleasure. I only wish I wasn't forced to buy condo insurance from state-run Citizens -- if State Farm ever returns to writing Florida condo policies, my first call will definitely be to this office!"

"My mom and I have been with Brain West for years and it is a company that I can say is honest and reliable. Brandon Hare has always went above and beyond when discussing any concerns I have had. It is truly a company that I can recommend!"

"I’ve had a great experience with Brandon, Kailee and their team. They truly offer personalized service—always taking the time to understand my needs and explain my options in plain language. Their pricing is very competitive, and I appreciate that they work to make sure I’m getting the best value for my coverage. The staff is friendly, professional, and easy to reach, whether I call, email, or stop by the office. It’s clear they genuinely care about their clients, and that personal touch makes all the difference. Highly recommend this agency to anyone looking for reliable insurance with great customer care!"

"Brandon provided excellent customer service helping me figure out my bill since the upgrade. He was very nice and friendly to work with! All the staff here are great!"

"Fantastic service! So glad to be back with State Farm auto coverage!"

"Very good and helpful 👍!"

"I want to thank the wonderful staff and especially Che for reaching out to me regarding my home insurance policy. I really would have made a huge big mistake. Thank you for looking out helping me get the best policy possible. Thank you once again."

"I talked to a very pleasant young lady named Kira. I had requested a quote online and I'm glad she was persistent but not annoying in getting the information to me. She called one day when I happened to have the time to talk to her and I did answer the phone and she was so nice to answer every question I had especially concerning uninsured motorist coverage as I didn't understand what it was and how it worked. She assured me that many people don't understand what it is and how it works and what it's for and she was very very good. She compared apples to apples with my current policy to the State Farm policy I was considering. She delivered all the documents she promised in the timeframe she promised and I now have State Farm coverage for my car at a much lower rate than what I was previously paying with another company. If you have insurance needs I would recommend Kira to anyone."

"I needed a new insurance card on a Friday at 4:50 for the purchase of a new vehicle. Brandon quickly handled my request and I was on my way! Thanks for saving the day Brandon!"

"I had homeowners insurance with Brian West, with two homes over a 4 1/2 year span. Both policies were with citizens. My home is on the water so I required extra flood insurance, I purchased flood insurance on time, Brian West office never contacted me, what they did was completely cancel my homeowners policy with my loan PennyMac, the only way I found out that was through a snail mail from Penny Mac. When I reached out to Brian West, the office was confused for about 30 minutes and then called me back telling me that you never sent information about the flood, so we cancelled you, yet we’re not gonna talk to you, when I was setting up the flood insurance, I had a receptionist sent over the information to Monique about my homeowners policy prior to my flood insurance canceling. They knew l was working with another agent to purchase another flood insurance policy. Nothing lapsed with flood insurance. Because the policy was cancelled and processed the cancellation for Citizens. I had to get a four-point inspection and mitigation report all over again plus my premium went up almost $1800 per year, All because of Brian West. Nothing changed in my home and I never file claims. I use Monique from Florida flood insurance, she processed my flood application which she did because, l signed all the contracts and received proof. The reason that my homeowners policy was because Brian West Office is so lazy and incompetent about doing their job. It was extremely unprofessional and exhausting to deal with. I always answer my phone, I can’t in the life of me understand what they were thinking when they canceled me without calling me, nothing lapsed! Nobody will take me except for citizens, but I found a new agent to sell me homeowners insurance. Please stay away from office!"

"They were able to save me money on my car insurance. Significantly cheaper than my previous insurer. Office staff is also great to work with."